Get in Touch With Us
Whether you've spotted something that needs updating, have a question about how sweepstakes casinos work, or want to share feedback on our reviews, this page explains the best way to reach us and what to expect in return.
How to Contact Us
Email is the most direct route to our team. We read every message and aim to reply within two working days. Reach us at [email protected].
A brief description of your reason for writing at the top of your message helps us route it to the right person quickly. You don't need to write at length — just enough context to let us respond usefully the first time.
What We Can Help With
We welcome messages on any of the following:
- Questions about our content — If anything on our site is unclear, whether it's how the sweepstakes model works, what Sweepstakes Coins are, or how prize redemption is handled, just ask and we'll explain.
- Accuracy and corrections — We take editorial accuracy seriously. If you've noticed a detail that looks out of date — a changed welcome offer, a state eligibility update, or a redemption threshold that's shifted — please let us know. We'd rather correct it than leave a reader with the wrong information.
- Suggestions for coverage — Is there a sweepstakes casino or social casino topic you'd like to see covered on the site? Reader suggestions genuinely shape what we research and publish next.
- Partnership and commercial enquiries — If you represent an operator or organisation and want to explore how we work together, introduce yourself and outline what you have in mind. We'll respond to all serious enquiries.
- Responsible play concerns — If you or someone you know is finding it difficult to manage time or spending around social casino games, mention it in your message and we will point you toward appropriate support resources.
What to Expect After You Write
Every message is read by a member of our team — not filtered by an automated system. You'll receive a reply from a real person who has actually read what you sent. Our standard turnaround is two working days. During periods of high volume it may run a little longer, but we'll always follow up.
If your message concerns a factual correction, we'll review the relevant page against our sources and update it where warranted. We don't make changes on the basis of commercial pressure — our editorial independence matters to us, and it matters to the readers who rely on our reviews.
A Note on How We Work
Social Casinos researches and reviews sweepstakes casinos and social casino platforms available to players in the US. Our assessments cover things like game variety, coin structures, welcome offers, redemption conditions, and state availability. We don't claim to have played every platform in a real-money sense — sweepstakes casinos don't operate that way — but we do verify the details we publish against operator terms and available information at the time of review.
Where a platform's terms, eligible states, or offer conditions change after publication, we update our content as soon as we become aware. Reader messages are one of the ways we stay on top of those changes, so if you've noticed something, please do write in.
Commercial relationships exist between this site and some of the operators we feature — we may earn a commission when a reader visits an operator through our links. Those relationships do not determine how we rank or review platforms. Our editorial assessments are made independently.
Who We Are
This site is run by the team at robotmedia.net. Our content is researched and written by editors with a focus on the US sweepstakes casino space, including the legal framework that distinguishes these platforms from traditional real-money gambling, the dual-currency models operators use, and the practical details — redemption thresholds, verification requirements, state restrictions — that actually affect whether a platform is worth your time.
Bailey Stewart leads editorial on this site and is the right contact for questions about specific reviews or content decisions.
Before You Write
You may find an answer more quickly by browsing the site first. Our reviews explain how individual platforms handle coins, bonuses, and redemptions in detail. If your question is about a specific operator's terms or eligibility rules, the most accurate and current answer will usually be on the operator's own site, since those details can change between our review updates.
We don't provide legal advice. If you have a specific question about whether a sweepstakes casino is available and lawful to use in your state, we'd encourage you to check the operator's terms directly and, if needed, consult official state guidance. Laws around sweepstakes gaming in the US vary by state and continue to evolve.
We look forward to hearing from you.